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Having been in the sports nutrition and equipment
business for close to 20 years, we have come to understand both what
you, our customer, ask of us, and what we need to be able to provide to
you to give the best possible shopping experience.
We know that high on your list is to have a choice
from the best products on the market. But, at the same time, you want us
to make your shopping experience pleasant and not hugely time consuming.
Consequently we choose which brands to stock very carefully, and if it
doesn't offer you something of real value we turn it down.
Also at the top of your list is true added value
advice. In this area we pride ourselves as being right at the top. Our
advisors all have weight training, fitness, or competitive sports
backgrounds. They also carry qualifications in training and nutrition,
and they all have several years experience of shop floor advice and
sales experience. They are not paid commission, and they are not
endorsed by, or connected in any way to, any band or product. You
therefore get impartial and honest advice.
To deliver the service we know you want, our
processes have been refined by a TQM process engineer and we use only
the couriers that have proven to be most successful in delivering your
goods on time, in perfect condition, to different areas of the UK and
Europe.
However, we are also aware that price is also a
critical factor for you. And because we run a well managed business,
providing a top rated service, we have become one of the largest
independent UK sports nutrition and fitness companies enabling us to
provide all of this at the best price on the market.
We check ourselves to ensure that 150 of our best
selling products are priced matched every week. But if you see it at a
lower regular cost somewhere else, just fill in the form at the top of
this page and we'll get right back to you. If, in the unlikely event, we
can't Price Beat the product, as with all aspects of our business, we'll
be honest enough to tell you.
Regards,
Andy Langhorn
BodyActive Executive Manager
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